Work-life Check-ins to Reduce Burnout in Primary Care

This study is testing a new approach called "Work-life Check-ins" to help reduce burnout among healthcare workers in primary care clinics. These check-ins involve supervisors and employees regularly discussing work stressors and resources. The study aims to see if these frequent check-ins can lower burnout rates for employees compared to those who receive usual practice. You may be able to join if you are at least 18 years old and work at one of 12 specific OHSU primary care clinics in Portland, OR, either as a supervisor or a patient-facing employee (like a doctor, nurse, or medical assistant). The study hopes to show a decrease in burnout after 12 months for those participating in the check-ins.

Study design
This study is an interventional study planning to enroll 500 participants. It compares the "Work-life Check-ins" intervention to a group receiving usual practice.
What's involved
Not specified in the trial record.
Compensation
Not stated in the trial record.
Follow-up
Participants will be followed for 12 months after the supervisor check-ins training to measure changes in burnout.

AI-generated from the public study record. Only the study team can confirm whether you're eligible — confirm details with them before making decisions.

NCT05436548

The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care

UNKNOWN
NAAges 18+InterventionalPrevention
Oregon Health and Science University
~500 participants
Updated 2023-06-29 on ClinicalTrials.gov
What's tested:Supervisor-employee frequent check-ins to identify and address work stressorsUsual practice waitlist controls

At a glance

Recruiting sites
1 of 2 listed sites are recruiting right now
RecruitingSuspended, closed, or not yet open
What they're measuring
Change in Burnout baseline vs. 12th month follow-up
Measured over 12 months post supervisor check-ins training
Burnout

NCT05436548

Where you'd take part

This study runs at 2 sites. They're the same protocol — you choose where, and that choice sets who your contact draft is addressed to.

  • OHSU

    Portland, Oregonstudy coordinator listed

    Not yet recruiting

  • OHSU

    Portland, Oregonstudy coordinator listed

    Recruiting

Sites open and close at different times, so the status above is per site — it can differ from the study's overall status.

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Eligibility criteria

Inclusion

At least 18 years of age
Employed at one of the 12 OHSU primary care clinics that weren't involved in the pilot study
Supervisors (medical director, practice manager, supervisors, leads)
Employees (patient-facing; back and front of the clinic)
Patient Access Specialists
Medical Assistants
MDs, RNs, NPs

Exclusion

Under the age of 18
Employed at an OHSU primary care clinic that participated in the pilot study
Non-clinic employees
  • Change in Burnout baseline vs. 12th month follow-up12 months post supervisor check-ins training

    As a primary outcome, we will use the Maslach Burnout Inventory, which is considered the gold standard in burnout research. The MBI-HSS yields a three-factor score of burnout: emotional exhaustion (9 items; e.g., "I feel burned out from my job"), depersonalization (5 items; e.g., "I've become more callous toward people since I took this job"), and low personal accomplishment (8 items; "I feel I'm positively influencing other people's lives through my job).