This study, called Patient COUNTS 2.0, is testing a virtual patient navigation program for people with breast cancer or cardiovascular disease who may have limited access to care. The program, called Patient Care Outreach, Navigation, Technology and Support (COUNTS), uses an online tool to help you navigate your healthcare journey. Researchers want to see how easy and helpful this virtual tool is for people who speak English, Mandarin/Cantonese, or Spanish. The goal is to make sure more people can get support and guidance for their health, even if they can't always meet in person. The study will measure how satisfied participants are with the program, how many people use it, and how often they use it, all within six months. This study is currently recruiting about 260 participants.

Study design

This is an interventional study, meaning participants will receive a specific intervention. It aims to enroll 260 participants.

What's involved

You would participate in an online health tool program and complete online surveys to assess your quality of life. The study will track your satisfaction and use of the program for up to 6 months.

Compensation

Not stated in the trial record.

Follow-up

Participants will be followed for up to 6 months to assess satisfaction and program utilization.

AI-generated from the public study record. Only the study team can confirm whether you're eligible — confirm details with them before making decisions.