This study is looking at how different ways of connecting people with social services can improve their health. It compares two approaches: "Telephonic Outreach," where a health navigator actively calls and follows up with you for up to 3 months, and "Virtual Outreach," which uses texts, emails, or letters to share information about available benefits and services. You might be able to join if you are an adult with two or more long-term health problems (chronic conditions), have gaps in your medical care, and report having social challenges that make it hard to get care. The study aims to see if these approaches help people get social services, reduce their social needs, and close gaps in their medical care. The current recruitment status is unclear.

Study design

This study is an interventional trial comparing two active approaches to care. It plans to enroll 800 participants.

What's involved

Not specified in the trial record.

Compensation

Not stated in the trial record.

Follow-up

Your receipt of social services and reduction in social needs will be measured at around 6 months. Clinical care gap closure will be measured at approximately 12 months.

AI-generated from the public study record. Only the study team can confirm whether you're eligible — confirm details with them before making decisions.