Aphasia ID Cards and Service Worker Understanding Study

This study is looking at whether Aphasia identification (ID) cards can help service workers better understand people with aphasia (a language disorder that affects how you speak, understand, read, and write). Researchers want to see if these cards, which explain aphasia and ask for time to communicate, improve how well service workers understand sentences with long pauses or speech errors. The study is for healthy volunteers between 18 and 59 years old who work in service, understand English well, and have a high school diploma. You cannot have a language disorder, hearing impairment, intellectual disability, or a history of acquired neurological disorder. The study is currently unclear on its recruitment status and plans to enroll 160 participants.

Study design
This interventional study plans to enroll 160 healthy volunteers. Researchers will compare how well participants understand people with aphasia when they have seen an Aphasia ID card versus when they haven't.
What's involved
You would visit the study site for a single session, which will last about 2 hours.
Compensation
Not stated in the trial record.
Follow-up
Your comprehension accuracy will be measured at 5 minutes post-intervention.

AI-generated from the public study record. Only the study team can confirm whether you're eligible — confirm details with them before making decisions.

NCT06990997

Effects of Aphasia Identification Cards on Service Workers' Comprehension of People With Aphasia

Recruiting
NAAges 18–59InterventionalTreatment
University of Massachusetts, Amherst
~160 participants
Updated 2026-08-14 on ClinicalTrials.gov
What's tested:Aphasia identification (ID) card

At a glance

Recruiting sites
1 of 1 listed site is recruiting right now
RecruitingSuspended, closed, or not yet open
What they're measuring
Comprehension accuracy for sentences with long pauses in the Service Request Comprehension Task
Measured over 5 minutes post-intervention
+1 more outcome measured
Aphasia

NCT06990997

Where you'd take part

This study runs at 1 site. They're the same protocol — you choose where, and that choice sets who your contact draft is addressed to.

  • UMass Amherst Henry M. Thomas III Center at Springfield

    Springfield, Massachusettsstudy coordinator listed

    Recruiting

Sites open and close at different times, so the status above is per site — it can differ from the study's overall status.

  • Jennifer Mack, PhD · PRINCIPAL_INVESTIGATOR · University of Massachusetts, Amherst

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Eligibility criteria

Inclusion

Adult age 18-59
Currently employed as a service worker
Understand spoken and written English well
High school diploma or equivalency
Normal vision or corrected vision with glasses or contact lenses

Exclusion

Language disorder
Hearing impairment
Intellectual disability
History of acquired neurological disorder (e.g., stroke or moderate/severe brain injury)
  • Comprehension accuracy for sentences with long pauses in the Service Request Comprehension Task5 minutes post-intervention

    Percent correct mouse-click responses on the Service Request Comprehension Task for sentences with long pauses. The Service Request Comprehension Task measures participants' comprehension and processing of language produced by a speaker with aphasia.

  • Comprehension accuracy for sentences with paraphasias in the Service Request Comprehension Task5 minutes post-intervention

    Percent correct mouse-click responses on the Service Request Comprehension Task for sentences with paraphasias (word-retrieval errors). The Service Request Comprehension Task measures participants' comprehension and processing of language produced by a speaker with aphasia.