This study is looking at a new way to help cancer patients better use Oncology Acute Care (OAC) services at Parkland Health. If you have cancer, are getting chemotherapy, and recently visited the emergency department (ED) within 30 days of treatment, you might be eligible. The study will test if sending structured messages through MyChart and text messages, called "Follow-up messaging," can help you know when to use OAC instead of the ED. Researchers will track how long it takes for you to have another cancer treatment-related ED visit over a maximum of two years. The goal is to see if these messages can reduce ED visits by increasing your awareness and use of OAC services.

Study design

This is a pragmatic randomized controlled crossover study with a planned enrollment of 200 participants. You would be randomly assigned to either receive usual care or the follow-up messages.

What's involved

Not specified in the trial record.

Compensation

Not stated in the trial record.

Follow-up

You would be followed for up to two years to see how long it takes until your next cancer treatment-related ED visit.

AI-generated from the public study record. Only the study team can confirm whether you're eligible — confirm details with them before making decisions.