Improving Communication for Patients with Communication Disabilities in Primary Care

This study is looking at how primary care clinics can better identify and support patients with communication disabilities. Researchers are testing an "Implementation Support Package," which includes materials and activities to help clinics record patients' communication needs in their electronic health records (EHR) and provide necessary accommodations. The study aims to see if this package helps clinics successfully adopt these practices (Adoption) and how many patients are reached (Patient Reach) over about 21 months. You might be able to join if you are an adult patient (18+) who has visited a participating clinic, or if you are an adult (18+) clinic leader, provider, or staff member at one of these clinics. The study is currently unclear about its recruitment status.

Study design
This study is an interventional study planning to enroll a large number of participants, around 126,870. It is designed to evaluate a support package in primary care settings.
What's involved
Not specified in the trial record.
Compensation
Not stated in the trial record.
Follow-up
Patient Reach will be measured at baseline, around month 9, and around month 21. Adoption will be measured around month 9 and around month 21.

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NCT07656584

Implementation of Communication Disability Collection and Accommodations in Primary Care Settings

Recruiting
NAAges 18+InterventionalHealth services
NYU Langone Health
~126,870 participants
Updated 2026-07-08 on ClinicalTrials.gov
What's tested:Implementation Support Package

At a glance

Recruiting sites
5 of 5 listed sites are recruiting right now
RecruitingSuspended, closed, or not yet open
What they're measuring
(Aim 2) Patient Reach
Measured over Baseline, Implementation Follow Up (Approximately Month 9), Maintenance Follow Up (Approximately Month 21)
+1 more outcome measured
Communication Disabilities
5 sites across 3 states
Colorado2
Illinois2
New York1

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  • (Aim 2) Patient ReachBaseline, Implementation Follow Up (Approximately Month 9), Maintenance Follow Up (Approximately Month 21)

    Percent of patients who have a visit during the time of data collection and have the communication disability field completed in the EHR. A positive outcome for having the communication disability field completed in the EHR will be "no disability" "speech/language disability", "hearing disability", "decline", or "other" documented in the EHR, while a negative outcome will be the CD fields being left blank. All adult patients who are seen in each clinic are eligible to have their disability status documented, regardless of the type of visit.

  • (Aim 3) AdoptionImplementation Follow Up (Approximately Month 9), Maintenance Follow Up (Approximately Month 21)

    Adoption assessed for all the patients with a recorded accommodation need; measured as the percentage of clinical encounters in which the accommodation was provided and used, as ascertained through the EHR.